Privacy
policy.

Who we are

Milaaj Digital Academy is an educational institution based in Kozhikode, Kerala, India. This privacy policy applies to all personal data collected through our website at milaajdigitalacademy.com and through enrollment in our courses.

What data we collect

We collect the following information when you submit the contact form on our website or enroll in a course:

• Full name
• Email address
• Phone number
• Course of interest
• Any message or enquiry you submit

We also collect standard website analytics data (page views, device type, browser, approximate location) through privacy-compliant analytics tools. This data is aggregated and not personally identifiable.

How we use your data

We use the information you provide solely for the following purposes:

• To respond to your enquiry about courses
• To share course details, fees, and enrollment information
• To process and confirm your enrollment
• To send course-related communications (schedules, updates, materials)
• To issue GST invoices and receipts

We do not use your personal data for unsolicited marketing. We will not contact you for purposes unrelated to your enquiry or enrollment without your consent.

Payment processing

Payments are processed through Razorpay. When you make a payment, your card or banking details are submitted directly to Razorpay and are never stored on our servers. Razorpay's privacy policy governs the data shared during payment — we encourage you to review it at razorpay.com.

If you use an EMI option, your data may also be shared with the relevant lender (such as Axio or your bank) as part of the loan approval process.

Data sharing

We do not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:

• With Razorpay, for payment processing
• With EMI lenders, only when you opt for an installment plan
• With government authorities, if required by law

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Enrollment records are retained for a minimum of 7 years in line with Indian financial record-keeping requirements.

Enquiries that do not result in enrollment are retained for up to 12 months, after which they are deleted.

Your rights

You have the right to access, correct, or request deletion of the personal data we hold about you. To exercise any of these rights, email us at contact@milaajdigitalacademy.com. We will respond within 10 working days.

Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website is served over HTTPS. No payment data is stored on our servers.

Changes to this policy

We may update this privacy policy from time to time. The current version will always be available on this page with the date it was last updated. We recommend checking this page periodically.

For privacy-related questions, contact us at contact@milaajdigitalacademy.com or call +91 996 111 2201.